Privacy Policy
Last Updated: October 2026
1. Introduction
Welcome to ArtDifferent Studio.
ArtDifferent Studio is operated by 上海和道盛源商贸有限公司, Shanghai Hedao Shengyuan Trading Co., Ltd., a company based in Shanghai, China. We respect your privacy and are committed to handling personal information responsibly, securely, and transparently. This Privacy Policy explains what personal information we collect, how we use and protect it, when it may be shared, and the rights available to you. This policy applies to our website, https://artdifferentstudio.com, and our activities, including:
- Cultural journeys, travel enquiries, reservations, and participation.
- Creative collaborations and product development.
- Global sourcing, manufacturing, and business partnerships.
- Events, webinars, newsletters, and related communications.
- Other activities offered by ArtDifferent Studio.
Our services are available to international customers, including individuals and organisations in the United States, United Kingdom, European Union, and other regions.
We process personal information in accordance with applicable data-protection laws, including China’s Personal Information Protection Law (PIPL), and, where applicable, the EU GDPR, UK GDPR, and relevant US privacy laws.
2. Who Is Responsible for Your Information?
The company responsible for determining how and why personal information is processed through this website is:
Business Name: ArtDifferent Studio
Legal Operating Company: 上海和道盛源商贸有限公司, Shanghai Hedao Shengyuan Trading Co., Ltd.
Country of Registration: People’s Republic of China
Registered Address: Room 2104, Building 2, No.18, Zhendong Road, Yexie Town, Songjiang District, Shanghai
Website: https://artdifferentstudio.com
References to “ArtDifferent Studio”, “we”, “our”, or “us” in this policy refer to the operating company identified above.
Where required by applicable law, we will also provide contact information for our designated data-protection representatives.
3. Personal Information We Collect
The information we collect depends on how you interact with our website and services.
3.1 Information You Provide
We may collect:
- Full name and contact details, including email address and telephone number.
- Country of residence and relevant billing information.
- Enquiries, correspondence, feedback, and communication preferences.
- Event, webinar, and cultural journey registrations.
- Information concerning creative collaborations, sourcing requests, and business projects.
- Payment confirmations, transaction references, and relevant financial administration records.
We collect information that is reasonably necessary for the relevant purpose.
3.2 Cultural Journey Information
When you enquire about or participate in a cultural journey, we may request additional information to organise the experience safely and effectively.
Depending on the itinerary and applicable travel requirements, this may include:
- Full name as shown on official travel documents.
- Nationality and relevant passport or identification details.
- Travel dates, arrival information, and accommodation preferences.
- Dietary requirements and accessibility needs.
- Emergency contact information.
- Information necessary for transportation, accommodation, travel insurance, or other arrangements.
Some information, including health-related requirements, may be considered sensitive personal information under applicable laws.
Where sensitive information is necessary, we will explain why it is required, limit its collection and use, and obtain additional or separate consent where legally required.
We do not request passport copies or sensitive travel information merely for general website enquiries.
3.3 Information Collected Automatically
When you visit our website, our website infrastructure may process technical information such as:
- IP address and approximate location derived from network information.
- Browser type, operating system, and device details.
- Pages visited and general website interactions.
- Access times, error logs, and security information.
- Cookies and similar technologies, where applicable.
This information helps maintain website functionality, protect the website, and improve the visitor experience.
3.4 Information from Other Sources
Where appropriate and lawful, we may receive limited information from booking platforms, event providers, business partners, or collaborators involved in delivering a service you have requested.
We will process such information only for legitimate and disclosed purposes, subject to applicable legal requirements.
4. How We Use Personal Information
We use personal information for the following purposes.
Cultural Journeys: To respond to enquiries, administer reservations, arrange travel services, communicate itineraries, coordinate activities, and provide participant support.
Creative and Business Collaborations: To review enquiries, discuss project requirements, prepare proposals, communicate with partners, and coordinate agreed services.
Payments and Administration: To confirm payments, maintain transaction records, issue relevant documents, and comply with accounting and legal obligations.
Customer Communication: To answer questions, provide updates concerning requested services, and resolve complaints.
Website Operation and Security: To operate and maintain our website, prevent misuse, protect information, and diagnose technical issues.
Marketing and Newsletters: To share information about cultural journeys, events, services, and future opportunities when permitted by applicable law.
Legal and Regulatory Compliance: To meet applicable legal obligations, respond to lawful requests, and establish or defend legal claims.
5. Legal Grounds for Processing
Where the EU GDPR or UK GDPR applies, we process personal information on one or more appropriate legal bases:
Performance of a Contract: When processing is necessary to provide a service you request or to take steps toward entering into an agreement.
Legal Obligations: When processing is required for applicable accounting, regulatory, tax, or other legal responsibilities.
Legitimate Interests: When reasonably necessary for website security, business administration, responding to enquiries, preventing fraud, and managing our services, subject to the rights and interests of individuals.
Consent: Where permission is required, including certain marketing communications, cookies, photographs, and sensitive personal information.
Where China’s PIPL applies, we rely on the lawful grounds permitted under that legislation, including consent, necessary contractual processing, and applicable legal obligations.
You may withdraw consent where processing depends on it. Withdrawal does not affect lawful processing carried out before withdrawal.
Some information is essential to provide particular services. If the required information is not supplied, we may be unable to complete the requested arrangements.
6. Cultural Journeys and Travel Partners
ArtDifferent Studio organises and coordinates cultural journeys in China.
To deliver these experiences, relevant personal information may need to be shared with service providers involved in the journey, including:
- Accommodation providers.
- Transport operators and ticketing services.
- Local guides and activity organisers.
- Cultural institutions and workshop providers.
- Insurance or emergency service providers, where applicable.
- Authorities where disclosure is required by law.
We share only information reasonably necessary for each recipient’s role.
For example, accommodation providers may require identification details for legally required guest registration, while local activity providers may need only a participant’s name or relevant accessibility information.
Certain service providers may process information independently under their own legal obligations and privacy policies.
7. Collaboration with InkDifferent Studio
ArtDifferent Studio collaborates with InkDifferent Studio, an independent Belgium-based business specialising in Chinese traditional painting, calligraphy, artistic education, and cultural exchange. InkDifferent Studio may contribute artistic expertise, cultural education, and programme development to selected cultural journeys. Where necessary for a requested activity, limited participant information may be shared between the two businesses to coordinate educational activities, communicate programme information, or provide participant support. Each business is responsible for its own processing activities, and the applicable responsibilities for jointly organised activities will be determined according to their actual roles.
Personal information is not automatically shared between the businesses simply because they collaborate. For information about InkDifferent Studio’s own data-processing practices, please consult its separate Privacy Policy at:
8. Payments and Financial Information
Where payments are made by bank transfer, we may receive the information needed to identify and confirm the payment, including payer details, payment amounts, dates, and transaction references.
Where third-party payment services are offered, those providers may process payment information under their own terms and privacy policies.
We retain transaction and accounting information as required for contractual, administrative, and legal purposes.
We do not require customers to submit complete payment card information through ordinary website enquiry forms.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies for functionality, security, preferences, analytics, and other purposes disclosed through our website.
These may include:
- Essential Cookies: Required for website operation, security, or requested functionality.
- Preference Cookies: Used to remember selected website settings.
- Analytics Cookies: Where enabled, used to understand website usage and improve performance.
- Marketing Cookies: Where enabled, used for advertising measurement or relevant promotional activities.
We provide information and choices concerning cookies in accordance with applicable laws. Where consent is required, relevant non-essential technologies will not be activated before valid consent has been obtained.
Visitors can manage applicable choices through our website’s cookie controls or their browser settings.
Specific cookie providers, purposes, and retention periods will be identified through our cookie information or consent-management system.
10. Sharing Information with Service Providers
We may share personal information with trusted third parties when necessary for our services.
These may include:
- Website hosting and infrastructure providers, including Hostinger.
- Website security, maintenance, and technical support providers.
- Payment and banking providers.
- Travel, accommodation, and transportation providers.
- Email, newsletter, event registration, and communication services.
- Suppliers, manufacturers, and project collaborators.
- Professional advisers, accountants, and legal service providers.
- Government agencies or other authorities when legally required.
Some service providers process information on our behalf, while others act as independent controllers for their own responsibilities.
We apply appropriate safeguards and contractual protections where required.
We do not sell or rent personal information as a business activity. Any advertising or analytics arrangement that legally constitutes the sale or sharing of personal information will be separately disclosed, with applicable choices provided.
11. International Processing and Data Transfers
ArtDifferent Studio is operated by a company based in China and serves customers internationally. As a result, personal information may be processed, stored, or accessed in China and other countries where our business, partners, or service providers operate. For example, information submitted by an international traveler may be accessed by ArtDifferent Studio in China to arrange the requested cultural journey. Relevant information may also be disclosed to international service providers when necessary for communications, payments, technical operations, or service delivery.
Where applicable data-protection laws require safeguards for international transfers, we will use an appropriate legal mechanism. This may include adequacy arrangements, contractual safeguards such as the EU Standard Contractual Clauses or applicable UK transfer mechanisms, or a legally permitted exception.
Where China’s PIPL requires specific information, a transfer mechanism, or separate consent for providing personal information to an overseas recipient, we will comply with those requirements.
You may contact us for additional information about relevant international processing arrangements and safeguards.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retention depends on the nature of the information and applicable legal obligations.
- General Enquiries: Retained for a reasonable period needed to respond and maintain relevant correspondence.
- Cultural Journey Records: Retained for the duration necessary to administer the journey, manage follow-up matters, and meet legal or contractual responsibilities.
- Passport and Sensitive Travel Information: Retained only as long as necessary for the relevant arrangements or an applicable legal requirement, then securely deleted or anonymised where appropriate.
- Payment and Accounting Records: Retained for the period required by applicable accounting and tax laws.
- Business Collaboration Records: Retained while a project or business relationship is active and for an appropriate subsequent period where needed.
- Marketing Preferences: Retained until consent is withdrawn or the information is no longer required, subject to retaining limited suppression records where necessary to respect unsubscribe requests.
When information is no longer needed, we take reasonable steps to delete, anonymise, or securely archive it as appropriate.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include the right to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion of information in applicable circumstances.
- Object to or restrict certain processing activities.
- Withdraw consent where processing relies on consent.
- Request data portability where applicable.
- Opt out of certain marketing or advertising-related processing.
- Lodge a complaint with an appropriate data-protection authority.
European Union and European Economic Area
Where the EU GDPR applies, individuals may exercise the rights provided under that legislation, subject to applicable conditions and exceptions.
You may also complain to the competent supervisory authority.
United Kingdom
Where UK data-protection legislation applies, individuals may exercise applicable rights and may contact the UK’s Information Commissioner’s Office (ICO) concerning data-protection concerns.
United States
Residents of certain US states may have additional privacy rights under applicable state legislation.
Where these laws apply to our activities, we will provide the required information and request mechanisms, including applicable rights concerning access, correction, deletion, portability, and opting out of particular data uses.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
China
Where China’s Personal Information Protection Law applies, individuals may exercise the rights provided by that law, including applicable rights to information, access, correction, deletion, withdrawal of consent, and explanation of processing rules.
Exercising Your Rights
To make a privacy-related request, please contact: info@artdifferentstudio.com
We may ask for reasonable information to verify your identity before acting on a request. We will respond within the periods required by applicable law and explain any lawful restrictions that apply.
14. Information Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, and misuse.
These may include access controls, secure communications, appropriate account permissions, data minimisation, and procedures for handling sensitive information.
Access to personal information is limited according to operational needs.
No electronic system can be guaranteed completely secure. We regularly review appropriate safeguards and take action when security concerns are identified.
15. Children’s Privacy
Our website and services are primarily intended for adults.
Minors may participate in certain cultural activities when permitted under the applicable programme conditions and accompanied or authorised by a parent or legal guardian where required.
We do not knowingly collect personal information from children in violation of applicable laws.
Where a minor’s personal information is necessary, we apply the additional safeguards and parental or guardian authorisation required by the relevant law.
If you believe that a child’s information has been provided improperly, please contact us.
16. Photography and Promotional Materials
Photography and video may form part of certain cultural journeys, workshops, or events.
Where images or recordings identify individuals, we will handle them in accordance with applicable privacy requirements.
We will seek appropriate permission before using identifiable participant photographs or recordings for promotional purposes where consent is required.
Participation in a cultural journey does not automatically constitute consent to the promotional use of a participant’s identifiable image.
17. External Websites
Our website may contain links to external websites, including collaborating businesses, accommodation providers, cultural institutions, and other service providers.
We are not responsible for the privacy practices of independently operated third-party websites.
We encourage visitors to review the relevant privacy notices before providing personal information.
18. Changes to This Privacy Policy
We may update this policy when our services, technology, data-processing practices, or legal obligations change.
The latest version will be published on this page with an updated revision date.
Where required by law, we will provide additional notice or obtain new consent before implementing material changes.
19. Contact Us
For questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
ArtDifferent Studio
Operated by 上海和道盛源商贸有限公司, Shanghai Hedao Shengyuan Trading Co., Ltd.
Shanghai, People’s Republic of China
Registered Address: Room 2104, Building 2, No.18, Zhendong Road, Yexie Town, Songjiang District, Shanghai
Email: info@artdifferentstudio.com
Website: https://artdifferentstudio.com